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Many moving parts, one brand to build

Microsoft’s portfolio spans everyday products, frontier R&D, and the data backbone that connects them. When your lines of business are as varied as Microsoft, and when your brand is as sophisticated, how do you maintain brand integrity across all your moving parts?

Align the business to a single purpose

We acted as an embedded brand partner across groups—from Azure and Security to Teams, Windows, and Cloud Marketing—our role has been to guide brand development, storytelling, messaging, and naming in a way that reinforces and extends the overall Microsoft brand.

Systematize naming and architecture at scale

Over a decade and hundreds of projects, we created the naming process, guidelines, taxonomy, governance, and tools to help disparate teams at Microsoft get to better, more customer-centric naming. For a decade, we developed and guided up to 1,200+ names annually and helped drive successful launches from Azure to Copilot, ultimately helping them articulate their vision for AI. Hundreds of launches, one unmistakable Microsoft

Hundreds of launches, one unmistakable Microsoft

Northbound drove continued love for the Microsoft brand across business units and products. The goal? Increase brand love and underscore brand trust for Microsoft, no matter the portfolio, strategy, or go-to-market.

Services

  • Brand Strategy & Positioning
  • Portfolio Strategy & Brand Architecture
  • Customer Empathy & Insight
  • Messaging Strategy & Frameworks
  • Portfolio Naming
  • Creative Naming
  • Brand Narrative & Brand Idea
  • Visual Identity & Logos
  • Brand Voice & Verbal Identity

Customer testimonial

“Northbound worked with us to really understand our business, audiences, and competition to create meaningful differentiation that resonated and inspired our teams to take action. The end result was so well-received by our organization, and we know will land really well with our clients. It’s a result of great collaboration and awesome work. Thank you for bringing the power of Microsoft to differentiate us!”

Julie Wymetalek

Senior Product Marketing Manager, Modern Work Apps and Endpoint