Articles
Insight
Published
2025

What's the most overlooked word in brand positioning? "Who"

Learn from us

Sign up to receive monthly insights right to your inbox
Get on this list

Most brands overlook the “Who” in their brand positioning and get it wrong. They list demographics, roles, or segments, but that’s not enough to inspire creativity, innovation, or connection within your brand or audience.

Your “Who” isn’t just your target audience — it’s the emotional spark that drives your brand forward.

When you define it the right way, your brand strategy shifts from static to dynamic, from descriptive to inspiring. Neuroscience backs this up: storytelling and shared values create deep, lasting connections.

So how do you craft a “Who” that energizes your brand and your audience? In this PDF, you’ll learn the one critical mistake most brands make and the three essential steps to getting it right.

Download now to move beyond flat descriptions and create a “Who” that fuels brand momentum, innovation, and engagement. For more, check out this article to learn how a resonant brand translates into profitability.

Explore more resources

We solve business challenges with brand.
Share:

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.